Our company integrates and provides services from over 60 trusted local courier companies across Europe and gives you more than 800 delivery methods. With a logistics network covering 27 European countries and operating 15 strategic fulfillment centers, we are renowned for our innovative approach to developing logistics solutions for the eCommerce industry.

what we do

Ecommerce Returns Management and Reverse Logistics

We offer reverse logistics services to make it as easy as possible for your ecommerce businesses to grow internationally. We manage the entire returns process – from initial return requests to restocking inventory, ensuring a seamless experience for both you and your customers. There are two main types of shipments in reverse logistics: undelivered and returned shipments. Undelivered shipments occur due to issues such as incorrect customer information or communication difficulties. Returned shipments are those where the return process has been actively initiated by either the customer or the merchant after the customer received the shipment.
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Why Choose Our About

International Shipping services from euShipmentsplc.com

We can help navigating the complexities of eCommerce logistics become straightforward, allowing you to focus on expanding your business internationally with confidence.

Customer-initiated Returns

The most common way to start the return process is when the customer logs into their online store account and creates a pickup request. Our API allows the ecommerce platform to automatically send the pickup request information to us, enabling us to direct a courier to the specified address for product pickup.

Merchant-initiated Returns

If your online store lacks a return request form, you can use the Pickup Request menu in our client interface and request a courier to pick up the shipment based on the information provided by your customer.

Local Return Address

An additional option for yоu is to specify one of our warehouses as a local return address in the “Return Conditions” section of your online store. This allows customers to send their returns using a courier of their choice without requiring intervention from euShipments.

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